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Returns

Find out about our returns policy.

How do I return an order?

IE & NI returns are FREE via our courier partner DPD. If you're unable to access a DPD drop off point, you can request a collection by getting in touch with our customer service team. [email protected]. Returns from outside IE and NI you will

Can I return an online order in store?

Items bought online can only be returned via our online returns platform. Please click here to set up your return.

When will I receive my refund after returning an item?

For all returns, we aim to process your refund within 10 working days of receiving your returned item. Please see our returns policy for more details.

How much does it cost to return an item?

We offer a FREE returns service for IE and NI customers via our courier partner DPD. If you choose to use any other courier partner, you will be responsible for any return postage charges. Returns from outside IE and NI you will be subject to return

Do you offer exchanges?

Exchanges are not part of our returns policy. If you would like a different size or colour, please return your unwanted item and place a new order.

What if my item becomes faulty?

If an item becomes faulty within 90 days of it being delivered, you can apply for a refund or exchange through our customer service team. [email protected]. You may be asked to return the item to our warehouse for inspection. Upon arrival an